Product Information
Does the product package include a LEGO model?
No, we provide LED lights and power adapters for your LEGO model only.
Are the lights compatible with my LEGO set?
Bricklume offers a wide range of light kits designed for various LEGO sets. Not every set is covered, but you can search the name or LEGO kit code on our website, or contact our support team for assistance.
How are the lights powered?
Bricklume light kits come with multiple power options: USB cables for direct plug-in or a battery pack for portable setups. You can choose the best option for your display needs.
Will the lights damage my LEGO pieces?
No! Our kits are designed to integrate seamlessly without altering or damaging your LEGO bricks. Adhesive squares are included to secure the lights gently.
What battery should I use?
There are three types of battery box models, and the required batteries are:
- 3 x AA
- 3 x AAA
- CR2032 3V battery
Alternatively, you can use a USB power supply to keep your lights running.
How long do the lights run for?
Run time depends on the battery type and the number of lights connected. Lights may dim as the battery drains, so replacing the battery will restore full brightness.
Installation
Is it hard to install the light kits?
Not at all! Each kit comes with an easy-to-follow instruction guide. Most kits take 30 minutes or less to install, with no special tools required.
Do I need any technical skills?
No technical skills are needed! Our kits are beginner-friendly, with pre-cut wires and straightforward instructions.
Can I remove the lights after installation?
Yes! The lights can be removed without damaging your LEGO set, allowing you to customize or upgrade your display anytime.
Ordering & Shipping
How can I place an order?
Simply browse our collection at Bricklume.com, select your desired light kit, and add it to your cart. Follow the checkout process to complete your order.
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location. Details are provided at checkout.
How long will it take to receive my order?
Orders are processed within 1-2 business days. Delivery times depend on your location:
- Domestic (USA): 3-7 business days
- International: 7-14 business days
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number to follow its journey to your door.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us at support@bricklume.com to initiate a return. Items must be in their original condition.
Do the light kits come with a warranty?
Yes! All BrickLume light kits include a 1-year warranty against manufacturing defects. If you encounter an issue, reach out to our support team for assistance.
Customer Support
How can I contact customer service?
You can reach us via email at support@bricklume.com or through the contact form on our website. We aim to respond within 24 hours.
Return Process
1. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.2. Please note that all return requests must be submitted to our official customer support first and the package must be returned to our designated address, otherwise you could be liable for the loss of the returned items. Any return that has not been confirmed and monitored by customer support might be lost. The e-mail must include:
- The original invoice number of the order you want to return, or the order number. And the items serial number if applied;
- A brief description of the return reason, such as goods issue along with clear evidence of its presence (e.g., photos or videos, and log files where relevant).
3. The Customer Support team will assist you in returning the item once a return request is received.
2. Returns will be processed within 5 business days of receiving the return. Please keep in touch with us and check your email from time to time to make sure we get it. If the returned item is used, damaged, or missing any parts, we might provide a partial refund to account for the loss in the item's value.
RESTOCKING FEES
Refunds
Return Information on Defective Upon Arrival Items
CANCELLATION
Do you offer bulk or custom orders?
Yes! If you’re interested in bulk purchases or custom lighting solutions, email us at bricklume@gmail.com with your request.
Still Have Questions?
Contact our support team at support@bricklume.com, or fill out our contact form, and we’ll respond within 24 hours (Monday to Friday, 9:00 AM to 6:00 PM, business days).
Light up your LEGO creations with Bricklume—where creativity shines!